Helpi5 (“us”, “we”, or “our”) operates the www.helpi5.com website and may, at any stage after the effective date, also operate an associated mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal identifiable information may include, but is not limited to:
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. Tracking & Cookies Data. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Helpi5 may use the collected data for various purposes:
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, or country where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Helpi5 may disclose your Personal Data in the good faith belief that such action is necessary:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we and our service providers strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We utilize third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Data to perform these tasks on our behalf.
We may use third-party Service Providers to monitor and analyze the use of our Service. We may, for example use:
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take reasonable steps to remove that information from our servers.
We may update our Privacy Policy from time to time. Notification of any change will be by posting the new Privacy Policy on this page, and updating the “effective date” at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
Helpi5 may, at any time after the effective date of this privacy policy update, upgrade its service so as to utilize a mobile phone number verification process that requires every user to input their phone number and basic information upon registration and/or before a booking is approved in order to become verified. Any or all parties to a transaction may be required to verify their phone number/s before proceeding with a booking.
If you have any questions about this Privacy Policy, please contact us at support@helpi5.com